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	<title>Technically Speaking &#187; Improved Support</title>
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		<title>Provide some community service</title>
		<link>http://techhelp.cybercreations.net/2009/07/22/provide-some-community-service/</link>
		<comments>http://techhelp.cybercreations.net/2009/07/22/provide-some-community-service/#comments</comments>
		<pubDate>Wed, 22 Jul 2009 15:49:14 +0000</pubDate>
		<dc:creator>Derek Schauland, MVP</dc:creator>
				<category><![CDATA[Technet]]></category>
		<category><![CDATA[Community Service]]></category>
		<category><![CDATA[Events]]></category>
		<category><![CDATA[Helping Others]]></category>
		<category><![CDATA[Improved Support]]></category>

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		<description><![CDATA[Working in an IT shop of any size boils down to helping people with computer issues.&#160; This simplification bothered me for a while because there were many different avenues that support or IT related activities could take, but helping people has been a root function of IT shops probably since the dawn of IT. I [...]]]></description>
			<content:encoded><![CDATA[<p>Working in an IT shop of any size boils down to helping people with computer issues.&#160; This simplification bothered me for a while because there were many different avenues that support or IT related activities could take, but helping people has been a root function of IT shops probably since the dawn of IT.</p>
<p>I still find myself cringing at some email subject lines or voicemail messages, or I did until recently.&#160; Sure sometimes it still happens, but it is very rare as of late.</p>
<p>Community service, in both the technical and non-technical communities, has been floating around my brain for a while now and seems to be a good way to both give back to the community and to put the helping people portion of IT pro work back on the front page of the agenda.</p>
<p>Surely all of you who read this are glad that it is the 22nd of July so the sticky post about the Seminar I am participating in can hide from view, but it is this seminar that got me thinking for this post.&#160; It is funny to admit that I haven’t been in this good a mood about giving a presentation ever.&#160; Putting this seminar together and participating in the class to help attendees create (or update) their resume has been a great experience.&#160; I have met and gotten to work with some great people and am in the hopes that tonight’s class goes well enough for future workshops to be discussed.</p>
<p>Is community service or pro-bono work a huge effort?&#160; Yes.&#160; Does it help to change your perspective on helping others?&#160; Absolutely.&#160; I hope to not only help those attending the class, but change the way I work with others at my job to help make their experiences better as well.</p>
<p>One event will not likely change all these things or improve all my typical IT faults but it is a star.&#160; Not to mention, helping others just because you can, feels pretty good.</p>
<p>As an IT Manager, community service is a great thing to look for in a staff member.&#160; Suggesting this to employees will likely cut into some time for other things, but can be worthwhile for all involved.&#160; It might even become something you or your staff members begin to enjoy and look forward to.</p>
<p>Have a meeting with your team and discuss the possibility of community service if you aren&#8217;t doing so already.&#160; The experience may improve more than your standing in the community.</p>
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